When the PC driver enables power saving mode, it may interrupt the communication signal between the dock and the peripherals, causing delays and disconnection issues between the dock and input devices (such as a mouse, trackball, keyboard or external monitor), which is often frustrating. To resolve these issues, improve input device performance and maximize work efficiency, follow these simple steps:
How Do I Fix Lag Between My Docking Station and 2.4G USB wireless Mouse, Trackball, or Keyboard?
If your wireless mouse, trackball or keyboard is lagging or disconnecting, your system may be turning off the USB power when entering power saving mode. To correct this, you will need to adjust the power management settings for your USB devices.
1. Press the Windows key + R to open the Run box. Type device manager and press Enter.
2. When the Device Manager window opens, expand the Universal Serial Bus controllersbranch, then right-click the USB Root Hub device and select Properties.
3. Click the Power Management tab. If you want USB ports to keep supplying power in sleep mode, uncheck “Allow the computer to turn off this device to save power“.
4. Repeat steps 2 and 3 for all USB devices.
How Do I Fix Lag Between My Docking Station and my Bluetooth® Mouse, Trackball, or Keyboard?
If your Bluetooth mouse, trackball or keyboard is lagging or disconnecting, your system may be turning off the USB power when entering power saving mode. To correct this, you will need to adjust the power management settings for your Bluetooth devices.
1. Press the Windows key + R to open the Run box. Type device manager and press Enter.
2. When the Device Manager window opens, expand the Bluetoothbranch, then right-click the the Bluetooth device and select Properties.
3. Click the Power Management tab. If you want Bluetooth to keep supplying power in sleep mode, just uncheck “Allow the computer to turn off this device to save power“.
4. Repeat steps 2 and 3 for all Bluetooth devices.
How do I fix my External Monitor if it is Flickering or Disconnecting when I Use it with My Docking Station?
If your external monitor is flickering or disconnecting when connected to your docking station, your system may be turning off the USB power or PCIE interface when entering power saving mode. To correct this, you will need to adjust the power options on your system.
1. Press the Windows key + R to open the Run box. Type cpland press Enter.
2. When the Power Options window opens, click the Change plan settingslink to the right of your current power plan.
3. Click the “Change advanced power settings”.
4. Expand the “USB settings” and then expand “USB Selective suspend setting“. Set it to Disabledif you want to stop Windows from powering down any connected USB devices.
5. Scroll down and expand PCI Expressand Link State Power Management.
6. To Turn Off PCI Express Link State Power Management Under Setting(no battery) or On battery and Plugged in, open the drop down menu, select Off, and click/tap on OK.
Docking stations are designed to enhance your productivity. While hiccups can happen when your drivers or settings interrupt the flow of communication between your dock and your connected input devices, you can follow the above steps to optimize your experience.
