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Solution to the docking station not detecting the monitor

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Author : PURPLELEC
Update time : 2024-08-05 14:25:28
  Docking stations are essential tools for expanding laptop functionality and improving productivity. They allow users to seamlessly connect multiple peripherals, including monitors, to a single device. However, there are times when a docking station fails to detect a monitor. In this article, we'll look at how to troubleshoot and resolve the issue with a docking station failing to detect a monitor.
  When you encounter a situation where a docking station fails to detect a monitor, there may be multiple factors at play. The following step-by-step method can help you diagnose and resolve the issue:
  Method 1: Restart the docking station and PC
  Sometimes, the simplest solution is the most effective. Restarting the docking station and PC can often resolve minor glitches and connection issues.
  1. Disconnect and power off: First disconnect the laptop from the docking station. Unplug the docking station's power plug to make sure the docking station is completely powered off.
  2. Restart the laptop: Turn off the laptop completely and restart it. This helps clear any temporary software issues that may be causing the problem.
  3. Reconnect and power on: Reconnect the laptop to the docking station and then power it on. Check if the monitor is now detected.
docking Station  13 in 1 thunderbolt4 docking station USB4 HUB
13-in-1 Docking Station and Monitor Stand: Equip your workstation with a 85W max USB-C upstream port (connect to laptop), 2 Type-C USB4 ports,2 USB-A ports, 3 USB-C ports, SD/microSD card slots, a 8K HDMI port,  and an Ethernet port. 
  Method 2: Check the display settings
  Incorrect display settings may cause the docking station to fail to recognize the external monitor. Adjusting these settings can often resolve the issue.
  1. Access display settings: Right-click on the desktop and select Display settings from the context menu.
  2. Detect monitors: In the display settings window, navigate to the Multiple displays section and click Detect. This prompts your system to search for connected monitors.
  3. Adjust display configuration: Make sure the display configuration is set to Extend these displays or Duplicate these displays, depending on your preference. Adjusting the resolution settings to match the capabilities of your monitors can also help.
  Method 3: Check system requirements
  Make sure your docking station and monitor are compatible with your laptop and meet the necessary system requirements.
  1. Verify compatibility: Check if your docking station supports the resolution and refresh rate of your monitor. Some docking stations may have limitations that prevent them from working with certain monitors.
  2. Update drivers and firmware: Make sure your laptop has the latest driver and firmware updates installed. Visit the manufacturer's website to download and install any updates.
  3. Check laptop capabilities: Confirm that your laptop supports multiple external monitors. Some older laptop models may have limitations on the number of monitors they can support simultaneously.
  Method 4: Reinstall the graphics driver
  A damaged or outdated graphics driver may cause display problems. Reinstalling the graphics driver can help solve the problem.
  1. Open Device Manager: Press Win + X and select Device Manager from the menu.
  2. Uninstall the graphics driver: In the Device Manager window, expand the Display adapters section. Right-click the graphics card and select Uninstall device. Confirm all prompts to continue uninstalling.
  3. Restart the computer: Restart the computer after uninstalling the driver. Windows will automatically reinstall the graphics driver on restart.
  4. Manual driver installation: If the automatic reinstallation does not solve the problem, visit the manufacturer's website to manually download and install the latest graphics driver.