Purplelec INC. Co.,Ltd

Support

FAQ

How long will I receive the goods?

About 30-45 days after the confirmation of the order.

How to order in bulk?

Step 1: Inform us the model and quantity you need and payment method.

Step 2: Make a PI for you to confirm the order details.

Step 3: Arrange the payment after we confirm your order.

Step 4: Delivery your goods within the stipulated time


What about the after-sale service?

Our staff are always here, ready to serve you. You can contact us with any problem.

What about the after-sale service?

Our staff are always here, ready to serve you. You can contact us with any problem.

How about your quality control?

Professional and rigorous manual inspection is a must before delivery! Purplelec is owning a rigorous quality test system, we ensure every order will not live up to customers' requirement , every order will be check by the professional skilled engineer before shipping.

Are you able to customize items with design or logo?

Yes, OEM & ODM is available

How about price?

We are a manufacturer and always offer our customers the most competitive factory price.

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